FAQ

1.  What are your holds made out of?

All Project holds are made from the highest quality urethane in the industry.  The material is TDI and mercury free, so it's more environmentally responsible than commonly used plastics. 

2.  Do your holds come with bolts?

All Project holds come with the necessary hardware for mounting, whether it's bolts or screws.

3.  Do you sell internationally?

Absolutely!  Project Holds does ship worldwide.  However, web orders are currently only possible for U.S. customers.  Please contact us for information on international orders.

4.  Do you have a monthly hold subscription (or hold-of-the-month club)?

Yes, and it's called pH Balance.  There are three levels to choose from ($39, $59, and $99 per month), and each month it's all new never-before-seen shapes.  Find out more on the pH Balance information page.  It's a great way to budget new holds onto your wall regularly.

5.  When can I expect my holds after I order?

Currently, Project Holds ships all orders on Wednesdays.  If you get your order in before the close of business on Thursday, your order will go out in the upcoming week's shipment.  Orders placed after close of business Thursday will go out one week from the upcoming Wednesday.

6.  How do your holds stand up to an uneven wall surface?

Our holds stand up very well against the contours of uneven wall surfaces.  We used to offer a rubber urethane backing on our holds, but have found over time that they work just as well without it (and without that additional cost).  Obviously, some sharp concave surfaces on walls, coupled with overtightening, will break any hold, but ours have risen above and beyond all of our competition in the tests.

7.  Do you have wholesale discounts?

For climbing holds, all customers are offered the same bulk/volume discount levels as found on our Discounts page.  We do offer wholesale discounts on the entire Work Series for retailers looking to put our training products in their stores or pro shops.

8.  How long does your texture last?

Texture generally lasts for several years, and is typically much less for foot jibs.  Much of this is influenced by the skill of the routesetters, care and maintenance of the holds, as well as whether the holds will be cycled or left on the wall permanently.  Taking the holds down and cleaning them with a pressure washer or old dishwasher, setting in such a way as to keep shoe rubber off of slopers (for example), and cycling the holds on and off the walls regularly will greatly prolong the life of any climbing hold.

9.  Are your holds warrantied?

Yes, our holds are guaranteed against manufacturer's defect for three years.  Overtightening, misuse, or modification to the holds in any way will void the warranty on that shape.  We will replace defective shapes within the three years, or we will offer a credit for the individual shape that can be used towards the purchase of additional holds.  Please see our Guarantee page for more information.

10.  How long does your texture last?

No climbing hold's texture can last forever, but Project Holds puts time to the test.  Our texture typically lasts up to five years, slightly longer than most.  Footholds are an exception, as they see substantially more wear and tear.  We've started making our footholds with deeper texture to ensure the longest life possible.

11.  Who makes your shapes?

Our shapes have been carefully and professionally designed by master shaper Louie Anderson, creative genius Jim Horton, climbing phenom Stephen Meinhold, as well as Project's own Timothy Carr and Charles Morris.

12.  How are your holds sized?

Our products typically run slightly larger than average in most cases.  We offer all sizes, from foot jibs to features.  These sizes range from 1 inch to 38 inches across.  A sizing chart is currently being assembled and should be on the website shortly.

13.  What do you get with a pH Balance monthly hold subscription?

We offer three subscription levels - $39, $59, and $99 per month.  The shapes are all brand new, ranging from small holds to features, and result in at least a 20% discount off retail.  We always guarantee that the variety, quantity, quality, uniqueness, and value are adequate for the appropriate levels.  Please see our "Monthly Holds" page for more information or to sign up.

14.  How do I care for my holds?

Cleaning climbing holds can be a chore, but is not too much for an old dishwasher or a pressure washer.  Avoid using harsh chemicals, such as muriatic acid, on the holds - not only does it shorten the life of the climbing hold, but it's terrible for the environment.  Sunlight can damage holds over time, so store them out of direct sunlight if possible.  Climbing holds, though a consumable item, are an investment, so keep them somewhere that the five-finger-discount is not available.

15.  What about the detail work in your finishing process sets you apart from the competition?

We sand the entire back of our holds - no area left untouched.  Not only does this have a more professional and finished appearance, but it ensures that the hold is completely flat.  Leaving it up to a "close enough" sanding job just doesn't offer any guarantees.

We also sand the edges of our holds.  Holds can tend to be pretty sharp, and routesetters can certainly appreciated digging down into a bucket of holds to grab that perfect crimp and not feeling like their hands are being shredded in the process.  It simply makes the holds more comfortable to use.

We've chosen to to round out the edges around the bolt holes in our products.  Most holds have simply a hole drilled in the front, offering a pretty sharp edge and/or a way to cheat the hold with a thumb catch.  We set our bolts to fit flush with the surface of the hold, and we round out the bolt hole, eliminating unwanted thumb catches and sharp or unsightly edges.

Finally, we pre-drill all set screw holes.  We've seen countless foot jibs and larger oblong shapes with an obvious location for a set screw hole, but they weren't drilled, leaving more work for the routesetter.  Our customers pay for and expect a finished product, and that's what we deliver - every time. 

The details of a climbing hold are often overlooked, but not at Project Holds.